Consumer Partnerships

Partnering with Consumers to advise on the delivery of our services 

The Royal Perth Bentley Mount Lawley Group (RPBMLG) Consumer Advisory Committee (CAC) establishes a formal partnership between consumers, carers, community representatives and RPBMLG so we can better understand the consumer experience allowing us to deliver a truly patient centred service. 

In addition to the RPBMLG CAC, a Consumer and Carer Pool (Pool) has been established to widen the opportunities for RPBMLG to engage with our service users.

Members of the CAC and the Pool are asked their opinions and advice about our services, policies, publications and projects. They provide support and guidance on relevant issues to improve the hospital experience for patients, consumers, their families and their carers.

The CAC meets monthly and the Pool are contacted as and when needed. They are both supported by the Patient Experience Department.

Our overarching aim is to ‘Co-design’, meaning to share the work of decision making, design, delivery and evaluation of our services by listening to and hearing the voice of the consumer/carer throughout all our processes.

Apply to be a consumer partner

We welcome applications to our consumer pool at any time of the year. The shortlisting takes place in June and November of each year, however this may fluctuate as vacancies arise.

Please review the Consumer Partners fact sheet (PDF) and application for (PDF) to find out more and apply. 

You can also contact the Patient Experience Team on 9224 1637 or email RPBMLG.Feedback@health.wa.gov.au for more information on how you can get involved.

We strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds, carers and people with disabilities.