Reporting Misconduct
East Metropolitan Health Service (EMHS) is committed to providing the highest level of care to our community, in line with our organisational values of accountability and integrity.
If you suspect that the behaviour of an EMHS employee constitutes misconduct, there are a number of reporting mechanisms that are available to you.
What is misconduct?
Misconduct includes acts or behaviours that are unacceptable to EMHS, and may include:
- fraud or illegal practice of a financial nature
- breaches of patient confidentiality
- theft by a public officer
- physical violence, unwanted or inappropriate physical contact including excessive use of force.
How to report misconduct
To report suspected misconduct to EMHS, email EMHS.Integrity&Ethics@health.wa.gov.au or call the EMHS Fraud Hotline on 1800 413 645.
Alternatively, you can report:
- serious misconduct matters to the Corruption and Crime Commission (CCC) (external site).
- minor misconduct matters to the Public Sector Commission
- Criminal misconduct can also be reported to the Western Australian Police (external site).
Complaints are different to misconduct
A complaint is generally an expression of dissatisfaction by or on behalf of an individual consumer / carer regarding any aspect of service provided by EMHS
You can read more about how to share your feedback about Mount Lawley Hospital on the Compliments and Complaints page.